Callers 2 Clients

Empower your intake coordinator with empathy skills & conversion strategies

Note: this course and all the related content is now included in our Therapy Intake Pro offering. Please take a look at that course in our library.

This course will help your intake coordinator improve their ability to connect with potential clients, match them with the right therapist and answer their objections to beginning the therapy journey.

They will also learn some crucial skills like active listening, expressing empathy, communicating fees with confidence and dealing with difficult callers.


Your Instructor


Uriah Guilford, LMFT
Uriah Guilford, LMFT

Uriah is a licensed marriage and family therapist who owns a group practice in Northern California that serves teens, young adults and families. He is also the creator of The Productive Therapist and the resident technology nerd. In addition to being a devoted husband and father (what a guy!) he is also a minimalist travel packer, a rock drummer and a business development enthusiast.


Course Curriculum


  Intro
Available in days
days after you enroll
  Referring
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  HIPPA & Confidentiality
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  Evaluation & Quality Control
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days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

Note: this course and all the related content is now included in our Therapy Intake Pro offering. Please take a look at that course in our library.

This course is closed for enrollment.