Callers 2 Clients
Empower your intake coordinator with empathy skills & conversion strategies
Note: this course and all the related content is now included in our Therapy Intake Pro offering. Please take a look at that course in our library.
This course will help your intake coordinator improve their ability to connect with potential clients, match them with the right therapist and answer their objections to beginning the therapy journey.
They will also learn some crucial skills like active listening, expressing empathy, communicating fees with confidence and dealing with difficult callers.
Uriah is a licensed marriage and family therapist who owns a group practice in Northern California that serves teens, young adults and families. He is also the creator of The Productive Therapist and the resident technology nerd. In addition to being a devoted husband and father (what a guy!) he is also a minimalist travel packer, a rock drummer and a business development enthusiast.